Privacy Policy for Accel Electric LLC
Effective Date: 07/30/2026
1. Introduction
At Accel Electric LLC (“Accel Electric”, “we”, “us”), we are committed to protecting your privacy and providing a safe online experience for visitors and customers of our Las Vegas, NV electrical services. This Privacy Policy describes how we collect, use, disclose, and protect information when you visit our website (the “Site”) and/or use our residential electrician and commercial electrician services in Las Vegas, Henderson, North Las Vegas, Summerlin, Pahrump, Boulder City and Mesquite, Nevada, as well as Northern Arizona.
2. Scope & applicability
This policy applies to all visitors, users and customers of our Site (www.ae-nv.com) and anyone interacting with us online or offline. By accessing or using our Site, submitting a contact form, requesting a quote for electrical services (residential electrician, commercial electrician, solar panel installation, EV charger installation) in the Las Vegas area, you acknowledge you accept the practices described in this policy.
3. Information we collect
We may collect the following types of information when you visit or use our Site or engage our services:
- Personal information you provide: Name, email address, phone number, service address (including city, ZIP code, e.g., Las Vegas, NV 891..), message/description of your electrical project (home lighting, EV charger, solar installation, panel upgrade).
- Usage and technical information: IP address, browser type, operating system, referring/exit pages, click-stream data, cookies and similar tracking technologies, location of the device when permitted (to support local electrician service in Las Vegas area).
- Service-related information: Details of the work we perform (residential lighting, commercial lighting, EV charging station installation, solar panel installation) and your feedback, billing/contact details if you become a customer.
4. SMS Consent and Opt-In:
Program name: Accel Electric SMS Alerts
Accel Electric LLC only sends SMS text messages to individuals who have expressly consented to receive them. Customers may opt in to receive SMS messages from Accel Electric LLC through one or more of the following methods:
- By submitting a website contact form and selecting the applicable SMS consent checkbox(es).
- By requesting service and providing consent to receive SMS communications during the scheduling process.
- By completing electronic or paper forms that include SMS consent language.
- By otherwise providing express written consent where permitted by applicable law.
Separate consent is obtained for service-related (transactional) text messages and, when offered, promotional (marketing) text messages. Consent to receive marketing text messages is not required as a condition of purchasing any goods or services from Accel Electric LLC. SMS consent is not shared with third parties or affiliates for their own marketing purposes. For more information, please review our Terms of Service and SMS Terms & Conditions.
5. How we use your information
We use the information we collect for the following purposes:
- To respond to your inquiry and provide the requested information or electrical contractor services in Las Vegas, Henderson, Summerlin, North Las Vegas, Pahrump, Boulder City, Mesquite, Nevada, as well as Northern Arizona.
- To schedule, manage, and deliver our residential electrician, commercial electrician, solar installation and EV charger installation services.
- To send appointment confirmations, scheduling updates, estimate notifications, service reminders, project updates, customer service communications, promotional offers (where permitted), and other business-related text messages when you have opted in to receive SMS communications.
- To improve, personalize and optimize our Site and our local electrician business pages for Las Vegas NV (GEO-targeting) and for better visibility on search queries like “electrician Las Vegas”, “commercial electrician near Las Vegas”, “residential electrician Las Vegas NV”.
- To monitor and analyze usage, trends and service requests so we can provide better customer experience and refine our marketing (AEO and GEO strategies).
- To comply with legal obligations and protect our rights, property and safety, and yours.
6. Cookies and tracking technologies
We use cookies, web beacons, and other tracking technologies to collect usage and device information, personalize content, remember your preferences (e.g., when you request “electrician near Las Vegas”), and to support analytics and marketing.
You can disable cookies via your browser settings but please note that some features of our Site may not function properly if cookies are disabled.
7. Disclosure of your information
We may share your information only in the following limited circumstances:
- With service providers who assist us in operating our business, scheduling services, processing communications, or maintaining our systems. These providers are contractually obligated to protect your information.
- When required by law or to respond to valid legal requests.
- In connection with a merger, acquisition, or sale of business assets.
SMS Consent: Mobile phone numbers, SMS consent records, and messaging data are used solely for the purpose of providing SMS communications requested by our customers. SMS consent is never sold, rented, shared, transferred, or disclosed to third parties or affiliates for their own marketing or promotional purposes. We only share customer information with trusted service providers when necessary to operate our business or deliver requested services, and only under contractual obligations requiring the protection of your information.
8. Data security
We maintain appropriate administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction. Customer information, including phone numbers collected for SMS messaging, is stored using secure systems with access limited to authorized personnel. Although no method of transmission over the Internet is completely secure, we use commercially reasonable measures to protect your information.
9. Data retention
We retain your personal information as long as needed to provide our services, comply with legal obligations, resolve disputes and enforce our agreements. If you request deletion and no business reason remains, we will remove or anonymize your information unless otherwise required. You may request deletion of your personal information, including your mobile phone number, by contacting us using the information provided below. We will comply with applicable legal requirements regarding data deletion and retention.
10. Your rights and choices
You may request access to, correction of, or deletion of your personal information at any time by contacting us. If you have consented to receive SMS messages, you may opt out at any time. Just text STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to our mobile number. After opting out, you will no longer receive SMS communications unless you provide new consent. For assistance regarding our text messaging program, reply HELPto any message or contact us directly using the information below.
11. SMS Messaging
If you voluntarily provide your mobile phone number and consent to receive SMS communications from Accel Electric LLC, you may receive messages including:
- Appointment confirmations
- Scheduling updates
- Estimate notifications
- Project updates
- Service reminders
- Customer support communications
- Promotional messages (when applicable and with your consent)
Message frequency varies based on your interactions with us. Message and data rates may apply according to your wireless carrier. Mobile carriers are not liable for delayed or undelivered messages. Supported carriers: available on all major U.S. carriers, including, but not limited to, AT&T, T-Mobile, Verizon, Boost Mobile, Cricket Wireless, MetroPCS, U.S. Cellular, and others. Carrier availability may vary. You may opt out at any time. Just text STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to our mobile number. For assistance, reply HELP or contact us using the information below. Mobile phone numbers and SMS consent information are never sold or shared with third parties for their own marketing purposes.
12. Children’s privacy
Our Site and services are not directed to children under 16. We do not knowingly collect personal information from minors. If you believe we have collected such information, please contact us so we can delete it.
13. International transfers
While our primary customers and operations are in Las Vegas, Nevada and surrounding areas, your personal data may be transferred and stored on servers in the United States or otherwise processed by us or our service providers. We will ensure appropriate safeguards are in place.
14. Changes to this Privacy Policy
We reserve the right to modify this Privacy Policy at any time. The “Effective Date” above will be updated accordingly. We encourage you to review this page periodically for any changes. Your continued use of the Site or our services after revisions constitutes acceptance of the changed policy.
15. Contact us
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact:
Accel Electric LLC
Phone: 702-218-8749
Email: support@ae-nv.com
Address: 8716 Isola Dr., Las Vegas, NV 89117
Serving Las Vegas, Henderson, North Las Vegas, Summerlin, Pahrump, Boulder City, Mesquite, Nevada, as well as Northern Arizona. This Privacy Policy describes how we collect, use, disclose, and protect information when you visit our website (the “Site”) and/or use our residential electrician and commercial electrician services.